Welcome to Shell Oman Customer Services
Need assistance?
Search for topics, questions or keywords.

Find information by topic
Contact support
Contact Us
Contact Us
Shell Oman Marketing SAOG
Tel: 24570100
Fax: 24570121
Mina Al-Fahal,
PO Box: 38, PC: 116
Sultanate of Oman
Working Hours: Sunday to Thursday 7:30am to 4:30pm
Customer Service Centre
Customer Service Centre
Working Hours: Sunday to Thursday 7:30 am to 5:00pm
Tel: 24570200
Fax: 24570164/311
Email:
Ordering:
orders-om@shell.com
Complaints & Feedback:
feedbackandissues-om@shell.com
Investor Relations and Media Queries
Investor Relations and Media Queries
Mahmoud Abdullah Al Abri, General Manager – Corporate Relations
Tel: 24570200
Fax: 24570164/311
Email: feedbackandissues-om@shell.com
Shell Cards Customer Services
Shell Cards Customer Services
Working Hours: Sunday to Thursday 7:30am to 5:00pm
Tel: 24570333
Fax: 24570164/311
Email:
New Business:
cardnewbusiness-om@shell.com
Complaints & Feedback:
cardfeedbackandissues-om@shell.com
Block Cards:
blockcard-om@shell.com