Contact Us:

Shell Oman Marketing SAOG
Tel: 24570100
Fax: 24570121
Mina Al-Fahal,
PO Box: 38, PC: 116
Sultanate of Oman
Working Hours: Sunday to Thursday 7:30am to 4:30pm

Investor Relations and Media Queries:

For Investment Relations, please contact:

Lamees Al-Lawati, Chief Financial Officer
Tel: 24570200
Fax: 24570164/311
Email: feedbackandissues-om@shell.com

For Media Relations, Please contact:

Burair Al Lawati, GM – Corporate Relations and Business Development
Tel: 24570200
Fax: 24570164/311
Email: feedbackandissues-om@shell.com

Customer Service Centre:

Working Hours: Sunday to Thursday 7:30 am to 5:00pm
Tel: 24570200
Fax: 24570164/311
Email:
Ordering: orders-om@shell.com
Complaints & Feedback: feedbackandissues-om@shell.com

Shell Cards Customer Services:

Working Hours: Sunday to Thursday 7:30am to 5:00pm
Tel: 24570333
Fax: 24570164/311
Email:
New Business: cardnewbusiness-om@shell.com
Complaints & Feedback: cardfeedbackandissues-om@shell.com
Block Cards: blockcard-om@shell.com

Gate passes:

For gate passes and other logistical support, please contact your focal point in Shell Oman Marketing.

More in about us

Who we are

Learn about our business and people, and how we grew from a small shop in London nearly 200 years ago.

Our values

Our General Business Principles, Code of Conduct and Code of Ethics help everyone at Shell act in line with our values.