Shell Oman Marketing Company & Precision Tune: celebrating 23 years of partnership
Oct 24, 2022
Muscat: Underscoring the importance of customer satisfaction in its long-standing partnership with Precision Tune Auto Care, Shell Oman Marketing Company has reiterated its intent to leverage its status as Sultanate’s trusted energy partner in creating newer avenues for customer care.
As ‘a local company with a global brand’, Shell Oman Marketing Company has, through its 23-year-long partnership with Precision Tune Auto Care (PTAC), connected people with relevant and reliable repair and maintenance services. It has facilitated convenient and affordable solutions - whether it is car repairs or routine vehicle maintenance – with easy access PTAC service centers, located in different locations and at Shell Oman’s Mobility sites, both within and outside the capital city of Muscat.
Calling the over two-decade long partnership with PTAC a significant contribution to in Shell Oman’s growth trajectory, Mahmoud Al-Abri, Commercial Lubricants – General Manager, Shell Oman, said: “This partnership is a reflection of our commitment to make a difference to our customers’ everyday experiences; customers who understand the importance of timely and efficient auto care in the business of fuels and lubricants. We are committed to providing our customers easy access to auto care assistance in partnership with trusted service providers in the country. Our long association with PTAC is aligned with our vision to maintain our leadership position in the Lubricants sector and deliver best value to our stakeholders”.
Commenting on its successful partnership with Shell Oman, Issa Al-Harthy, Vice Chairman of PTAC, said, “As a one-stop shop for repairs and maintenance service, we are recognized in the market for our fast and affordable solutions. We specialize in preventive maintenance services and our state-of-the-art facilities, located at some of the prime Shell Oman landmarks, have demonstrated our target to be the first point of reference for car owners during their routine car oil change and maintenance. Our growth strategy is to be within 50kms of each customer in the country, thereby meeting service requirements of automobile owners in even far-flung areas.”
Shell Oman’s lubricant plant is the only plant in the Sultanate of Oman which produces ‘Made in Oman’ Shell products. With its fuel depot strategically located at Mina Al Fahal, the award-winning facility is the first-of-its-kind oil lubes blending plant in the country with ISO 9001, 14001, and 45001 certifications. This means superior quality products, increased operational efficiency, and optimum utilisation of resources.
It is worth mentioning that Shell retains its status as the leading global supplier of finished lubricants for a 15th consecutive year.
With customer service at the core of its partnerships, Shell Oman Marketing Company continues to tailor offers that match its patrons’ needs. Its product portfolio, built on leading technological innovation and proven marketing initiatives, has demonstrated its track record of making significant differences to every business partnership - with unwavering focus on customer satisfaction, HSSE, ethics & compliance.
Shell Oman Marketing Company & Precision Tune partnership
Notes to editors
About Shell Oman Marketing Company
Shell Oman Marketing Company is a publicly listed company on Muscat Securities Market. Shell Oman operates in a multi downstream-business structure providing Retail, Commercial, Lubricants, Marine, Bitumen and Aviation fuel products and services in Oman. The company owns and operates the only ISO-certified lubricants blending plant of its kind in Mina Al Fahal which produces Made-in-Oman Shell-branded lubricants for local and regional markets. Shell Oman excels in its commitment to local talent development, with almost 97% Omanisation rate across the workforce, including the senior management level. The Company works to meet the Sultanate’s growing energy demands, and contributing to its prosperity in an economically, environmentally and socially responsible manner, by operating safely and creating sustainable value for the Omani community.
Burair Al Lawati
GM – Corporate Relations and Business Development
Shell Oman Marketing Company
Phone: +968 24570200
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