IT Network Infrastructure Support

Principle Accountabilities:

The accountability mainly cadre to the below:

• Plan, identify and execute Access management (remote & local access).
• Server management support (RAM, RAID management, memory hard disk, Virtual Machine, IIS certificate, Operating System upgrades etc.)
• Support managing Internet platform such as (Microsoft IIS support, .net, cisco, java, .net on systems).
• Support managing enterprise software applications (SAP, Oracle, MS office, middle wares etc.) and installation of other applications.
• Support webservices integrations.
• Support migrations to cloud, services of email, SMS notification, web services, File transfer protocols.
• Support UPS and generator facility, workstation and desktop management.
• Upgrade patches of application and licenses on server and pc
• Support deployment of infrastructure services
• Monitoring server, applications performance
• Monitor IT services & maintain business continuity and Disaster recovery plan and execution.
• Data & Storage protection management of hardware including imaging. Installation /configuration of firewalls, anti-virus, Installation / configuration network switches, routers, printers,
• Optimize infrastructure, Support design network architecture
• Monitor, review, and trouble shoot network performance
• Manage call routing, Telcom network, Upgrade network lines
• Maintain MIS documents and network architecture document.
• Support Telcom solutions implementation, management and services.
• Ensure Assets and Asset ownership is logged on the Asset Management System
• Laptop and desk top support for corporate infrastructure configuration management
• Maintain infrastructure diagrams and architect diagrams
• Internet services management Support - Monitor, review, and trouble shoot network performance
• Maintain MIS documents and network architecture document.
• Penetration test support, vulnerability, cyber security & facilitate information Risk Management services and requirement
• Risk and environment assessment
• Raise ticket to third party for managing and tracking support services
• Design and implementation services for wide area network/carriers, Wi-Fi, LAN, data center, video conferencing, desktops, printers/copiers, voice/phones, office space/furniture, office security, and other technology related construction activities
• Collaborate with vendors working in the new space, including architects, security, low voltage cabling, furniture installers, and property management.
• Coordinate and/or perform technical aspects of building out new offices or moving office locations, including office connectivity, networking, hardware procurement and installation of servers, desktops, phones, and printers. Managing the creation of third-party RFPs, Statements of Work, while adhering to in-house standards for product/vendor evaluation.

Job Knowledge, Skills & Experience:

• A bachelor’s degree or master's degree in a related field of infrastructure and network with 5+ years’ experience.
• IT infrastructure experience in Mobility stream
• With 5+ years’ experience in support/administration of IT support infrastructure including backups, malware protection and virtualization.
• With 5+ years’ experience in server/desktop infrastructure system administration including Active Directory, system hardening, System patching and local/remote access.
• With 5+ years’ experience in network administration and design, including firewalls, routers, switches, and logical/physical drawing methodology.
• With 5+ years’ experience in supporting Cybersecurity Incident in production environment.
• Operational Technology and vendor architecture awareness
• Certifications in Windows MCSA modules, and Cisco CCNA or equivalent, and cyber security industry certification such as GIAC GICSP, ISC2 CISSP.
• Knowledge of business processes of IT solutions.
• Experience in project management and Capital project's deliverables.
• Ability to lead others by example. Ability to work independently and with minimum supervision.
• Effective communication and interpersonal skills, suitable for different layers in business.
• Knowledge on infrastructure network cabling, patch paneling.
• Omani’s only

Kindly note that if you have not been contacted within 3 weeks from the closing date, your application is considered as unsuccessful.