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World’s Best Territory Manager Award for Shell Oman
Sultan Al Naabi, a Territory Manager (TM) from Shell Oman Retail Team won the Best Territory Manager Award for Q2 2008. Shell Retail Global Awards are a part of the Shell Rewards and Recognition programme where Shell Territory Managers, Service Stations and Retailers around the world compete to be the best of the best. Sultan who is managing Shell sites in Batinah Region and Musandam, had, initially to compete on a local level with four of his colleagues who are looking after other regions. After winning, he went on to win the global award beating over 200 TMs from 45 countries.
“I was on leave when I received several text messages from my colleagues and line manager congratulating me for winning the award. As I was on vacation relaxing, this news was like the icing on the cake,” says Sultan, adding, “I would also like to thank my entire team without whose support and cooperation the achievement would not have been possible. Credit also goes to my seniors at Shell Oman who have been constantly helping and guiding me.”
Kit Arvin Bermudez, Retail Sales & Operations Manager – Oman adds, “It was an excellent surprise considering that it was only in the second quarter when we introduced the global People Make the Difference Real programme (PMDTR) in Oman, which is mandatory to qualify for global rewards and recognition programme and I am happy for Sultan and Oman Retail Team, and I am proud of being the leader of this winning team.”
It is worth mentioning that the assessment for the awards is conducted on a quarterly basis looking at specific criteria, and that by Q1 2009 finalist will travel to Istanbul, Turkey to compete to be the global winner for each category. The initiative is part of People Make The Difference Real or (PMTDR) - a strategic vision that has been initiated by Shell Oil Products- Retail. It is a cultural shift that aims at making people feel they can highly contribute with their behavior and actions to Making The Difference Real to customers, and empowering them to do so. The end objective is to have smiling customers every day, every visit, every time.